Free five live video chat request Exhibicionist chat

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Forbes magazine reported in a recent study: “In 2008, Wells Fargo made a second attempt to leverage online chat to drive sales, and happily, this time the results have been crystal clear.

Website designer Cory Miller of i Themes regularly uses Provide Support for his business, and he has noticed increased opportunities for upselling products.

Once customers are engaged with an employee who can understand their needs, the employee is in a perfect position to recommend additional purchases that may be the perfect fit for that particular person.

Wait times are often much less than a call center, and customers can easily multi-task while waiting.

Additionally, the pain of having to dial a 1-800 number and navigate through a maze of numeric options is non-existent.

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